Sydokun Posted January 18, 2019 Share Posted January 18, 2019 I just looked at my sons profile on track to find that another Brayden Curtis in Indiana at 126 has been using my sons profile for meets. Obviously i'm going to delete the results, but if i'm not mistake this still shows as deleted results. anyone have any idea how to remove them 100%. Granted it should not matter, but he has worked hard to show a great record plus it's fun to look back at some of the old brackets. Link to comment Share on other sites More sharing options...
TeamGarcia Posted January 18, 2019 Share Posted January 18, 2019 13 minutes ago, Sydokun said: I just looked at my sons profile on track to find that another Brayden Curtis in Indiana at 126 has been using my sons profile for meets. Obviously i'm going to delete the results, but if i'm not mistake this still shows as deleted results. anyone have any idea how to remove them 100%. Granted it should not matter, but he has worked hard to show a great record plus it's fun to look back at some of the old brackets. @trackgopher Link to comment Share on other sites More sharing options...
nkraus Posted January 18, 2019 Share Posted January 18, 2019 I also noticed my kid's results only show up for some tourneys, but others I see him in the bracket but they're not on his profile. I'd like to know how to fix this also. Link to comment Share on other sites More sharing options...
Y2CJ41 Posted January 18, 2019 Share Posted January 18, 2019 On the side of the screen in Track there is a button that says "Need Help" click that and they will help you out. Link to comment Share on other sites More sharing options...
gsmith58 Posted January 18, 2019 Share Posted January 18, 2019 (edited) 2 hours ago, nkraus said: I also noticed my kid's results only show up for some tourneys, but others I see him in the bracket but they're not on his profile. I'd like to know how to fix this also. Make sure the person entering the information uses the trackwrestling id# associated with his/her main profile. Some kids have multiple accounts for various reasons. I have never had any success getting them to fully remove records not associated with my son's account. There are obviously a number of Nathan Smiths and I think folks just guess at times. Edited January 18, 2019 by gsmith58 Link to comment Share on other sites More sharing options...
Sig40 Posted January 18, 2019 Share Posted January 18, 2019 2 hours ago, nkraus said: I also noticed my kid's results only show up for some tourneys, but others I see him in the bracket but they're not on his profile. I'd like to know how to fix this also. You can't fully delete anything, it just gets pushed to a new category 'deleted tournaments' at the bottom. You can add his events though if his name is not highlighted blue in brackets. Log in to his profile and go to placements, add placements, then search the date of tournament and add it. nkraus 1 Link to comment Share on other sites More sharing options...
nkraus Posted January 18, 2019 Share Posted January 18, 2019 15 minutes ago, Sig40 said: You can't fully delete anything, it just gets pushed to a new category 'deleted tournaments' at the bottom. You can add his events though if his name is not highlighted blue in brackets. Log in to his profile and go to placements, add placements, then search the date of tournament and add it. Thank you. It turns out they were added to his profile. It just was delayed. Link to comment Share on other sites More sharing options...
trackgopher Posted January 18, 2019 Share Posted January 18, 2019 I approve the information that is showing as accurate. Taylor83 1 Link to comment Share on other sites More sharing options...
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