It is never a good idea to tell people that have criticisms the "Sounds like you should run it then" response. I also don't think it is helpful to reply to every suggestion with a reason why that suggestion "won't work". It comes off as very defensive and will create one of two reactions. Some people will stop giving feedback, and others will get mad and escalate. The best response is: "Thank you for your feedback. We are commited to making this event better and we promise to weigh all the feedback carefully as we prepare for next year's event."
The fact is, MANY spectators were frustrated by a lot of different issues yesterday. I'll list a few, and no, I don;t want to run the event. I simply hope that I can add some other perspectives so that the current organizers can have feedback from people that were there in order to make imporvements going forward.
Needed more communication in advance
We were forwarded the information that our coach received, and a lot of detail was lacking: The inability to bring in outside food was never communicated $15 a ticket was never communicated $5 for parking was never communicated The schedule we had, was not the schedule that took place. Our bye was wrong, and while I am GLAD that ths consi round was at 3 and not 5, the schedule said 5 and some parents left to kill the time and either had to rush back or missed their child all together.
Not enough concession stands Not enough bathroom space, and sharing with the wrestlers is never a pleasant experience. If I pay Bankers Life prices for my ticket, I exect a better experience once inside. I do not think having 12 mats in one space is important. I was there to watch my son and his team. I would rather have been in a different space with a better view.
You should cater to the fans of the specific teams first, people who just want to see wrestilng without a specific affilitation can make a choice on which area/class to watch
Need more guranteed matches for the 2 points spent
Why did we stop at ties for 9th and 11th? There were four teams per class in the Consilation, have the winners wrestle the winners and the losers wrestle the losers. At least that way all the wrestlers get at least 4 matches out of the deal. I know, I know, if you want more matches, WIN! That is a great way to get teams to stop coming. Some programs are buidling and really want to experience the higher caliber of competition that an event like this can offer. They can learn a lot in these defeats and build from it. More matches is always a good thing.
You need more volunteers.
After paying my $15 to get in and having to take my food back to the car, I was asked to work a table for the day. I didn't get so much as a bottle of water for my time. I had good seats for two matches, that were other teams.
TL;DR version: Too much focus on having all the mats in one space, not enough focus on Spectator experience and number of matches for the wrestlers.